FAQs
Products
What types of products does the RAYO brand offer?
RAYO offers three product lines designed for pain relief: RAYO Alivio, RAYO Activo, and RAYO Power. Each one is formulated to meet specific relief and body care needs.
What is the difference between RAYO Alivio, RAYO Activo, and RAYO Power?
- RAYO Alivio is ideal for mild symptoms like coughs and colds.
- RAYO Activo provides hot or cold therapy for muscle relief before or after physical activity.
- RAYO Power is a powerful roll-on for intense pain relief with an advanced formula.
How does RAYO Ice Gel work compared to RAYO Heat?
RAYO Ice Gel provides cold therapy, ideal for relieving pain and reducing muscle inflammation after physical activities. RAYO Heat, on the other hand, offers hot therapy to relax muscles and prevent injuries.
How long does the effect of RAYO Alivio products last?
RAYO products offer relief for up to 8 hours, providing long-lasting comfort.
Usage
How should I apply RAYO products?
Apply a moderate amount to the affected area and massage gently until fully absorbed. Always follow the instructions on the packaging.
How often can I use RAYO products?
Use the products as needed, but no more than 3 to 4 times a day to avoid irritation or overuse.
Is it safe to use RAYO Activo before or after exercise?
Yes, RAYO Activo is specifically designed for use both before and after exercise, offering a solution for warming up or post-exercise recovery.
Can I use RAYO Alivio on children?
Yes, RAYO Alivio can be used on children, but always consult a doctor before using it on children under 2 years of age.
Safety
Do RAYO products have side effects?
RAYO products are safe for most people. However, some may experience skin irritation or sensitivity. If this occurs, discontinue use and consult a doctor.
Is it safe to apply RAYO products on sensitive or irritated skin?
It’s best to avoid applying RAYO products on irritated, cut, or extremely sensitive skin. If you have concerns, consult a doctor before use.
Can I use RAYO products if I have a pre-existing medical condition?
If you have any pre-existing conditions, such as respiratory issues or allergies, we recommend consulting a healthcare professional before using any RAYO product.
If you have any pre-existing conditions, such as respiratory issues or allergies, we recommend consulting a healthcare professional before using any RAYO product.
Always consult your doctor before using any topical product during pregnancy or breastfeeding to ensure it’s safe.
Availability
Where can I buy RAYO products?
You can buy RAYO products in pharmacies, supermarkets, and online stores in several Latin American countries. Check availability in your country (in our “Distributors” section).
You can buy RAYO products in pharmacies, supermarkets, and online stores in several Latin American countries. Check availability in your country (in our “Distributors” section).
You can buy RAYO products in pharmacies, supermarkets, and online stores in several Latin American countries. Check availability in your country (in our “Distributors” section).
RAYO is currently available in several Latin American countries and will soon expand to other markets.
RAYO is currently available in several Latin American countries and will soon expand to other markets.
Can I buy RAYO products online?
RAYO is currently available in several Latin American countries and will soon expand to other markets.